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Privacy Policy

Effective Date: January 1, 2026

Las Carretas Mexican Restaurant (“Las Carretas,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us through our website, social media platforms, advertising campaigns (including Meta/Facebook Lead Ads), and other digital or in-person services.

1. Information We Collect

We may collect the following types of personal information:

• Full name
• Email address
• Phone number
• Event details (if applicable)
• Location information
• Any additional information you voluntarily provide through forms, reservations, promotions, or surveys

We may also collect limited technical data such as browser type, device type, IP address, and interaction data through cookies and tracking technologies (including tools like Meta Pixel).

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and reservation requests
• Process catering or event bookings
• Send promotional offers and marketing communications
• Share updates about events, promotions, and new menu items
• Improve our services, marketing efforts, and customer experience
• Comply with legal obligations

We do not sell your personal information to third parties.

3. Marketing Communications

By submitting your information through our forms (including Meta/Facebook Lead Ads), you agree to receive communications from Las Carretas via email, phone, or SMS. Message and data rates may apply for SMS communications. You can opt out at any time by:

• Clicking the “unsubscribe” link in emails
• Replying “STOP” to SMS messages
• Contacting us directly

Opting out of marketing communications will not affect your ability to use our services.

4. Information Sharing

We may share your information with:

• Trusted service providers who assist with marketing campaigns, reservation systems, or customer communications
• Advertising platforms (such as Meta/Facebook) for campaign optimization and audience insights
• Legal authorities if required by law

All third-party partners are expected to handle your information securely and in accordance with applicable privacy laws.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet is completely secure.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your information
• Opt out of marketing communications
• Withdraw consent at any time

Residents of certain states, including California, may have additional rights under applicable privacy laws.
To exercise any of these rights, please contact us using the information below.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Las Carretas Mexican Restaurant
Winter Park Location
4030 N Goldenrod Rd Winter Park, FL 32792
(407) 335-4916

Gainesville Location
3501 SW 2nd Ave Gainesville, FL 32607
(352) 331-6337

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